article thumbnail

Back of House, Yet Front-Facing Priority – Restaurant BOH Trends to Monitor in 2023

Modern Restaurant Management

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. Here are some back of office trends to watch for in 2023.

article thumbnail

Six Trends to Expect from Back of House in 2022

Modern Restaurant Management

Here are six things you can expect to see in back-of-house tech in 2022. However, BOH technology has long been at the bottom of the list for many operators. An app for things like scheduling, clocking, inventory, and checklists is becoming more popular and giving restaurants a competitive edge in a tight labor market.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

2022 Trends: Meeting Challenges and Industry Evolution

Modern Restaurant Management

Additionally, they are rejiggering the flow and layout of the BOH to serve more drive thru orders, as well as reducing some dining area to add dedicated space where customers or delivery drivers can pick up orders. Restaurant systems are getting smarter, helping managers and employees take care of tasks like scheduling and inventory.

2022 212
article thumbnail

Restaurant Marketing Has Evolved: Unlock the Preferences of the Modern Customer

Modern Restaurant Management

Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system. Some of the most valuable insights for restaurants are found in general operations data, customer data and website data.

Marketing 197
article thumbnail

Article Publish And Update Dates

Sling

January 2023 Team Communication: Why It Matters and How to Improve It January 2023 How to Create an Effective Performance Improvement Plan January 2023 Onboarding Checklist: How to Onboard Your Employees the Right Way January 2023 The 34 Most Important Customer Service Skills You Need To Have December 2022 The 37 Best Restaurant Interview Questions (..)

Article 78
article thumbnail

The Ultimate Guide To Restaurant Profit Margin

The Restaurant Times

In fact, according to reports , the net profit margins across the restaurant industry decreased from 16% in Q2 2021 to 9.59% in Q2 2022. The best way to achieve this is by equipping the front and back-of-house (BOH) staff with efficient tools such as a kitchen display system (KDS) and a point of sale (POS) system.

article thumbnail

Meeting Off-Premise Demand While Rebuilding In-Restaurant Sales to Boost Profitability

Restaurant365

Chang’s has opened eight of its To Go concepts and plans to have more than 50 To Go units in its network by 2022 to meet the increased demand for takeout and delivery. If you are successful at attracting customers back to your dining room, you need to have the right FOH and BOH team to support increased sales levels.