EATER

JULY 29, 2023

TikTok told Vox that it didn’t believe drinking borax was a trend on their platform and that the majority of videos posted on the topic were by people trying to debunk it. And as these topics spread to people outside of their intended audience, there’s often a counter trend of outrage that turns up the volume. “An

Social Media 98

Social Media Article Advertising Influencer 98

Embrace the Suck

FEBRUARY 16, 2023

In fact, Deena Marlette, GM of Branch Line in Watertown, MA, explained that she decided to hire front-of-house staff with no experience at a new venture. When you look at behavioral assessments ( I talk about this topic in depth in my third book: Your Restaurant Culture Sucks!),

Front of House 292

Front of House Back of House Communication Hiring 292

Modern Restaurant Management

OCTOBER 4, 2021

Sentiment increased across all key topics tracked, but the month-over-month guest sentiment of “food”, “service” and “ambiance” for family dining was particularly strong. Sentiment for quick service was down for nearly all topics as well. Boston, MA. Regional & Market Performance.

2021 157

2021 Fast Casual Mobile Ordering Social Media 157