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Back of House Restaurant Guide: Integrating FOH and BOH for Seamless Operations 

Apicbase

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

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What is a Restaurant’s Front Of House (FOH) – Everything You Need To Know

The Restaurant Times

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.

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How The Snug Took Control of Labor and Evolved Their Restaurant

7 Shifts

So we took over five of the parking spaces along our restaurant, which basically provides somewhere between 80 and 100 seats, which is technically more than we had inside prior to COVID. We’re investing a lot in our outdoor seating because our whole unique selling point has always been our vibe and our cocktails and the design of the place.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system. Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Learning general guidelines and procedures.

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5 Reasons You need Platform Restaurant Management Software (Sponsored)

Modern Restaurant Management

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Waitlist & Seating Management. Waitlist Management – Just as above, good FOH tech provides waitlist management with real-time values.

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How to Drastically Cut Expenses in Your Restaurant (and Stay Profitable During COVID-19)

7 Shifts

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.

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2 Simple Ways to Boost Productivity

Lavu

Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. If customers are waiting in line for a table, you can take their drink orders as they wait, and even transfer their tab to their table once seated. Streamline BOH and FOH Communications.

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