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Seven Ways HR Leadership Can Reduce Risk for Restaurants During Turbulent Times

Modern Restaurant Management

A global infectious disease outbreak such as COVID-19 can impact your business in terms of risk to employee safety, loss of sales and economic uncertainty. Your BCP must also address how HR and leadership will handle issues related to the employees and patrons. HR is tasked with more than the safety of employees.

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7 Restaurant Management Book Recommendations

7 Shifts

By championing Enlightened Hospitality and hiring a team of 51 percenters, you’ll improve the customer experience and employee satisfaction—which will lead to more repeat business and reduced staff turnover. Topics: Leadership; time management; reducing overheads and staff turnaround. ?? Kitchen Confidential. ?? Goodreads: 4.23

Book 370
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COVID-19 Resources for Restaurants

Modern Restaurant Management

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

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The Latest Restaurant Customer Service Data & What It Means For You

Black Box Intelligence

Pandemic-related issues continue to be the dominant factors driving restaurant customer satisfaction trends. Elements like music, lighting and decor are still important factors in ambiance ratings, but cleanliness emerged as a safety issue. Improve the restaurant experience for customers and employees.

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Tyga Bites and Sushi with an Attitude

Modern Restaurant Management

“This alignment, along with TouchBistro’s global market leadership and powerhouse team of restaurant industry veterans, represents a great opportunity to get the proprietary capabilities we’ve built into our guest retention solution into the hands of significantly more restaurants.” ” Tyga Bites Launches.

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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 128
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#LifeOrDeathRecipe Challenge and ‘A Woman’s Place’

Modern Restaurant Management

. “Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

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