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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Fast and easy (56 percent) ties with coupons and deals (56 percent) for the top reasons consumers download apps followed by earn and track loyalty points (48 percent), easy payment options (43 percent), and to avoid long lines (40 percent). Franchise Operations Index. Mobile Apps. Advanced personalization. Text ordering.

2021 186
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MRM Research Roundup: Mid-June 2020 Edition

Modern Restaurant Management

Additionally, 63 percent of customers have changed their mind about what restaurant to order from because of a coupon or promotion presented to them while browsing. According to new research from faculty members in Temple University’s School of Sport, Tourism and Hospitality Management (STHM) and the school’s U.S.-Asia

2020 153
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MRM Research Roundup: Coronavirus Stats and More

Modern Restaurant Management

Comcast Business shared the top trends impacting the quick-service restaurant (QSR) industry, based on the company’s deep experience working with leading QSR and franchise establishments. This can be attributed to a multitude of factors, including Florida’s high tourism rate and large retirement population.