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First Robotic Mobile Restaurant and DoorDash’s Commissary Kitchen

Modern Restaurant Management

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time. Within 60 seconds, blends are ready at Ono’s pick-up area.

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Top 8 Qualities to Look for in a Hospitality Employee

MBB Hospitality

The customer is always the central focus for the hospitality employee so they really need to be passionate about giving the ultimate customer experience. When dealing with customers and other staff, your communication skills of course have to be on pointe. Hospitality Experience. Strong Communication Skills.

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MRM Plant-Based: by CHLOE in Canada and Hardee’s Goes Beyond

Modern Restaurant Management

This message resonated deeply with our inaugural audience in New York and we look forward to bringing the ultimate plant-based experience to London in 2020.” Community – an educational forum for the general public on the many reasons for and benefits of living a plant-based lifestyle. " by CHLOE.'s With more than 4.5

Retail 90
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The restaurant industry needs to step up for women. We asked four leaders how to do it.

7 Shifts

My managers also used code names based on menu items to “rate” female customers. Your next step is to signal to your staff (and customers) what you stand for. Speaking of behaviors you won't tolerate, make it clear to your staff, vendors, and customers that any harassment won't be tolerated. Set core values.

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Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams

Hot Schedules

The quick bursts of high traffic and heavy volume require maximum hours, manpower and attention to a great guest experience. So how do you stack your bench and coach your own team to maximum efficiency? On-the-Go Education With a Mobile Training App. E-learning systems deliver training, tests and ongoing education on-demand.

Hiring 147
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Why Brasa Peruvian Kitchen Believes in Higher Wages and Pay Transparency

7 Shifts

Michel Falcon has an extensive career as an entrepreneur and expertise in company culture, customer experience, and employee performance. I'm so concerned that our customers are going to come back, and in a month, or a year or three years, say 'Their food's not as good as it used to be'. The second is the educational part.

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How bartaco approaches pay equity at their restaurants

7 Shifts

I think there's been a very big change in landscape of how we're recruiting and how purpose-driven restaurants need to be versus just selling an experience.” But technology can find itself at odds with a warm, inviting guest experience. So I think [the pandemic] had a little bit of an impact even before that.