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Restaurant Recruiting, Staffing, & Turnover Trends: What You Need to Know About Managing Restaurant Staff in 2021

Black Box Intelligence

A competitive hiring landscape. To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever.

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Small Business Optimism Persists, Despite the Pandemic

Modern Restaurant Management

Cash Flow Is Top of Mind. No surprise during an economic crisis, over 81 percent of restaurants and other business owners are prioritizing cash flow management and are identifying ways to cut back spending and increase sales, namely by moving services online. Changing their hiring and recruiting processes (47 percent).

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Restaurant Recruiting, Staffing, & Turnover Trends: What You Need to Know About Managing Restaurant Staff in 2021

Black Box Intelligence

A competitive hiring landscape. To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever.

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Why the Restaurant Staffing Shortage is Becoming a Bigger Issue

Black Box Intelligence

And part of the problem is that hiring and turnover were serious issues even before the pandemic. And the high costs cut into the funds operators could use on employee engagement and recruitment efforts. It’s possible that the pandemic initiated a paradigm shift in the way that restaurants hire, compensate, and engage their employees.

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Restaurant Industry Performance Pulse

Black Box Intelligence

Not only is turnover rising for all employees, the percentage of new hires that leave the company within the first 90 days of employment is also increasing. Span of Control for Multi-Unit Managers Increased in Full-Service Restaurants . For full-service restaurants, the span of control for multi-unit managers increased.