7 Shifts

MARCH 31, 2023

“Take better care of your staff.” We’ve all heard it. Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. With rising food and labor costs, how can you prioritize the working conditions for your team so they stick around?

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. I seen the books. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. But first, Reed recounts how she followed her husband into restaurants. "I It served a purpose.

Front of House 370

Front of House Back of House Take-out Book 370

Embrace the Suck

JANUARY 13, 2021

Author’s Note: This is an excerpt from my new book title Your Restaurant Culture Sucks! Yet, here you are still slugging it out every single day doing battle on the front line. Now, before you say, “ But Coach, you are an anomaly and my situation is different.” Coming out in late February 2021.

Coaching 360

Coaching Back of House Front of House Training 360

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. Simon Sinek in his best-selling book titled Start With Why says that “People don’t buy what you do, they buy why you do it.” Here’s where restaurant owners get off track. They focus on the wrong things. Sales is a vanity metric.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221