Embrace the Suck

JANUARY 20, 2021

If you’re like the majority of restaurants and bars in your market, you’ve been struggling to find staff. The new hires stay for a few weeks but end up leaving, and the cycle of anxiety begins again. Like 90 percent of the bar, restaurant, and nightclub problems, you are your own worst enemy. Are they breathing?

Recruiting 377

Recruiting Coaching Hiring Take-out 377

Embrace the Suck

MAY 24, 2023

But these fresh recruits often stick around only briefly before setting off, triggering a repeating cycle of worry. Step 2: Proactive Recruitment Unearthing top-tier talent demands active recruitment. Instead, we should be on the offense, taking our recruitment strategy to the talent pool. It's astounding! Are they alive?

Recruiting 327

Recruiting Coaching Hiring Customer Experience 327

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. Even your most seasoned staff can forget things.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Bar and Restaurant Coach

MARCH 2, 2020

The HR department has many jobs: hiring the right people, making sure that employees are treated in accordance with the company’s ethics, code of conduct, and culture statements. Most bar and restaurant operations don’t have Human Resource departments—and some would say that’s a good thing. The Actual Cost of Hiring a New Employee.

Coaching 97

Coaching Employee Relations Hiring Document 97

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. So how do you stack your bench and coach your own team to maximum efficiency? PLAY #1: Hire Quality Seasonal Staff. Hiring quality seasonal staff should be at the top of the list because we all know your starting line-up can make or break the season.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

7 Shifts

NOVEMBER 3, 2022

Kelly McCutcheon, VP of People at Hopdoddy Burger Bar , knows what it's like to be underestimated. At her first job as a server, she tried to show a new hire how to make a side salad. Hopdoddy Burger Bar defined its values by identifying common traits of star team members. Every recruit gets a copy of the Hopdoddy “Journey”. “A

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

JULY 6, 2023

But they make their first appearance in the application and hiring process. And of course, including myself and our senior leadership team, we hire and off-board according to these values. You haven't been hired yet. Well, think about your values as a person. You have them, whether you have them written on your wall or not.

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195