article thumbnail

Improve Your CX and Reduce Operating Costs with a Simplified Payments Strategy

Modern Restaurant Management

It can also be the enemy of payment processing cost efficiencies and the ability to deliver a satisfying customer experience (CX). Some of the most common elements across these various consumer-driven businesses include pricing, location, environment, quality of goods and services, access, parking, and so on. The list goes on.

article thumbnail

10 Ways to Make it Easier for Customers to Spend Money – Remove the Friction in your Cafe or Restaurant

Ken Burgin

Nothing should interrupt a customer who’s keen to give you money! The sales term is ‘grease the slide’ – removing any friction that stops a customer completing a sale. Make sure they are also available on your e-commerce site for merchandise and delivery orders. Link your POS to the EFTPOS terminal.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Creating a Culture of Cleanliness: Strategies for Food Service & Hospitality Success

PathSpot

Cleanliness and safety are top priorities in the food service and hospitality industry. Adhering to rigorous hygiene protocols ensures customer satisfaction and protects public health. Understanding the Impact of Cleanliness on Your Business Trust and Loyalty are critical for customer loyalty.

article thumbnail

Face Pay Network, Restaurant of the Future and The Main Course

Modern Restaurant Management

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. The user has full control over their account and can opt out of the secure service at any time.

article thumbnail

5 Restaurant Loyalty Program Ideas to Reward Customers

Touch Bistro

In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. If you’re looking for inspiration for how to structure your customer loyalty program, you’ve come to the right place. A restaurant loyalty program plays a major role in customer retention.

article thumbnail

Restaurant Profit Margins: A No-Brainer Guide to Maximizing Your Profits

Notch

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. You may wish to also offer delivery, take reservations, and/or sell merchandise.

article thumbnail

Restaurant Profit Margins: A No-Brainer Guide to Maximizing Your Profits

Notch

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. You may wish to also offer delivery, take reservations, and/or sell merchandise.