Audits Customer Service Merchandise Mobile Ordering 
Modern Restaurant Management
MARCH 2, 2023
It can also be the enemy of payment processing cost efficiencies and the ability to deliver a satisfying customer experience (CX). Some of the most common elements across these various consumer-driven businesses include pricing, location, environment, quality of goods and services, access, parking, and so on. The list goes on.
Ken Burgin
FEBRUARY 8, 2022
Nothing should interrupt a customer who’s keen to give you money! The sales term is ‘grease the slide’ – removing any friction that stops a customer completing a sale. Scan the QR Code or tap on the order disc for an NFT connection to the app. More mobile EFTPOS terminals for busy times.
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Touch Bistro
AUGUST 20, 2021
In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. If you’re looking for inspiration for how to structure your customer loyalty program, you’ve come to the right place. A restaurant loyalty program plays a major role in customer retention.
Modern Restaurant Management
AUGUST 19, 2020
Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. The user has full control over their account and can opt out of the secure service at any time.
Modern Restaurant Management
FEBRUARY 19, 2020
Prior to Boston Market, Allen served as President of Jack-in-the-Box from 2014 to 2018, where she held full strategic and operational responsibility for the 2,200-unit, $3 billion hamburger quick service restaurant chain, generating superior results and upgrading the quality of the menu. Taco John’s International Inc.
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