Audits Coaching Customer Experience Leadership 
Crunchtime
FEBRUARY 7, 2024
Standard restaurant operating procedures help staff and leadership do their jobs better and ultimately, make customers happier. Pre-rush readiness check: many operators have found that getting certain work done just before a rush of customers can set up the store to be more successful and maximize their time and sales.
Bar and Restaurant Coach
SEPTEMBER 13, 2019
customer service excellence. Most operators are just not interested in someone coming into their venues busting bottles, yelling at staff and running off customers. The way we approach our clients is with kindness, humility, and a genuine intent to best serve the needs of our clients using all our tools and experience.
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MBB Hospitality
APRIL 25, 2018
The customer is always the central focus for the hospitality employee so they really need to be passionate about giving the ultimate customer experience. When dealing with customers and other staff, your communication skills of course have to be on pointe. Strong Leadership Skills. Hospitality Experience.
EATER
MAY 25, 2023
Photo by David Cortes Stephanie Jack always knew she wanted to work in food, and her journey took her from Frito-Lay to the “smart produce” business Stephanie Jack’s parents met while working at Heinz — specifically, when her mother was auditing her father’s department. What would surprise people about your job? What was your first job?
Modern Restaurant Management
JUNE 19, 2020
” “The addition of SuperFi enables us to extend our reach and better serve our customers, while complementing our strategy that is focused on innovation and expansion,” said Robin Johnston, COO of Bloom Intelligence. Financial details of the deal were not disclosed. Yelp Adds COVID-19 Help Features.
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