Modern Restaurant Management

MARCH 24, 2023

Although restaurants are increasingly interested in meeting the needs of gluten-free consumers, there’s plenty of room for improvement in the messaging used to communicate about gluten-free options. One potential starting point is creating a reference sheet that lists your establishment’s answers to frequently asked questions.

Training 179

Training Front of House Kitchen Safety Allergens 179

7 Shifts

NOVEMBER 12, 2020

Give out hard copies and make digital copies accessible on a cloud storage system so that staff can easily reference them. For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. Be thorough in your communication.

FOH 307

FOH BOH Food Safety Customer Service 307

360Training

JUNE 11, 2020

Cross-Contamination with Allergens. Allergens are proteins that cause an allergic reaction in some people. The most common food allergens are found in: Eggs. They’re referred to as Potentially Hazardous Foods (or PHFs). Allergens and chemicals can also linger. These are referred to as food contact surfaces.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

Modern Restaurant Management

JANUARY 5, 2021

If the technology in question is online ordering then large, vibrant images representing the food or drink on offer, clear references to any allergens and links/sub menus for customer favorites and meal deals should all be included. By doing so these businesses have demonstrated a clear knowledge of the customer’s needs.

Online Ordering 158

Online Ordering Point of Sale Allergens Customer Experience 158

Perfect Daily Grind

OCTOBER 31, 2019

It doesn’t always take large amounts of an allergen to cause sickness or even death. This means that using the same jug to handle different milks could trigger a reaction in someone – even if the jug has been rinsed and contains only microscopic amounts of the offending allergen. Communicate With Consumers. Train Your Staff.

Allergens 79

Allergens Food Document Food Safety 79

Clover - Restaurants

MAY 3, 2024

These include: Maintain dry, clean floors: Clean up spills and slip hazards immediately, communicate hazards to staff and guests via signage and verbal communication, and use drainage and dry standing places in spaces where wet processes are used.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. They communicate with kitchen personnel, prepare checks, and accept payments. Additionally, this will promote effective communication between the kitchen and restaurant staff.

Front of House 52

Front of House FOH Back of House Online Ordering 52