The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM.

Front of House 52

Front of House FOH Back of House Online Ordering 52

7 Shifts

NOVEMBER 12, 2020

Give out hard copies and make digital copies accessible on a cloud storage system so that staff can easily reference them. For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. Be thorough in your communication.

FOH 307

FOH BOH Food Safety Customer Service 307

Touch Bistro

MARCH 25, 2021

The process is sometimes referred to as organizational socialization and includes collecting paperwork, orienting new hires within your company’s culture, and providing restaurant employees with hands-on training. Communicate restaurant guidelines and policies. Then, have them select the benefits they want. Pair new hires with mentors.

Hiring 52

Hiring Employee Relations FOH BOH 52