Allergens Communication Customer Experience Food Safety 
Next Restaurants
FEBRUARY 6, 2023
By Denise Langenegger, Contributor Around 32 million US citizens have a diagnosed food allergy , making up 10.8% For these members of our communities, simple pleasures like dining out can often become clouded by fears and anxieties that restaurants may be unknowingly placing them at risk. of all adults and 7.6% of all children.
Modern Restaurant Management
OCTOBER 14, 2022
Customers with food allergies take a great risk to eat food prepared by someone other than themselves, as they may suffer potentially severe consequences from coming into contact with a triggering allergen. Communicate Clearly. Customers need to be able to trust your restaurant. Between Staff and Customers.
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7 Shifts
SEPTEMBER 26, 2022
If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Food Service Skills For Your Resume. Undercooking.
Modern Restaurant Management
NOVEMBER 2, 2023
Alongside wild stories detailing how foodborne illnesses can happen, Shaw offers practical solutions to avoid food safety breaches. By the end of the book, readers will know how to protect themselves (and their customers). Read on for an excerpt from "Who Watches the Kitchen?" " Why write this book now? Francine L.
7 Shifts
NOVEMBER 12, 2020
Reviewing health and safety protocol. Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance.
Ken Burgin
JUNE 6, 2023
Questions could range from ingredients of dishes to potential allergens. Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving.
Modern Restaurant Management
JULY 22, 2021
Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably. The COVID-19 pandemic forced both sides to embrace new digital communication tools for making reservations and placing orders.
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