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The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.
In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Your back-of-house (BOH) team should also have some basic customer service training. Did you know that restaurant employees change jobs every 56 days ?
Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. It's your job to ask the waiter if he meant pickles when he added peppers to the hamburger order. Cross-contamination. Undercooking. Food allergies.
Integration with Back-of-House Systems In fact, the majority of respondents say that FoH and BoH are at least partially connected. But, you might be further along in your digital journey than you think. Whether you manage 30 school kitchens or 200 workplace sites, Apicbase ensures your teams can move fast, waste less, and stay in sync.
With 96% of restaurants planning to expand , operators are looking for the best software to manage BOH operations like inventory, recipes, production, and scheduling. You might be tracking inventory in a spreadsheet, for example, or placing orders via email without sharing this data with other parts of the business.
Restaurants use software and smart hardware to automate everyday tasks and management duties, such as purchasing ingredients, managing inventory, making production lists, dealing with allergens, and calculating costs. Back of house (BOH) operations are complex and have many moving parts.
The restaurant back office, or back of house (BOH), is the non-customer-facing side of the restaurant business. For example, restaurant software automatically tracks inventory levels, so your kitchen teams don’t have to count stock every night to order for the next day. What Is Restaurant Back Office Software?
Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems. Finally, Apicbase optimises your purchasing decisions by adjusting your order quantities based on your desired stock levels and sales history. Your tech ecosystem is ready to go.
The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. Product development – clean data on ingredients, allergens, and nutritional values along with recipe and menu optimization tools.
Purchasing and order management: The software digitises purchasing and ordering. You can set alerts and order to PAR. Apicbase calculates recipe costs and nutritional values and keeps track of allergens. Internal ordering: Apicbase provides specialised to manage stock transfers between sites efficiently.
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