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MRM Research Roundup: Mid-June 2020 Edition

Modern Restaurant Management

Guests are willing to tip between 10 percent-25 percent more when dining out. Rewards Network , together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed over 1,300 loyalty members to better understand how consumers feel about dining at restaurants in the wake of the COVID-19 pandemic.

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Restaurant Industry Performance Pulse

Black Box Intelligence

Guests are Missing Restaurant Deals and Coupons by Full-Service Restaurants. Mentions of specials, deals and coupons by full-service restaurant guests declined compared to pre-pandemic levels, suggesting restaurants are offering fewer discounts. Coupon usage is another type of discount being mentioned less often.