Modern Restaurant Management

APRIL 29, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. Starbucks saw the biggest decline in sentiment toward its customer service in 2024 (6.2 percent in 2024.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Quirky Combos : This year, we also saw some unique combinations!

2024 474

2024 2023 Food Order 2013 474

SpotOn

SEPTEMBER 24, 2024

On September 16, 2024, more than 1,700 people gathered at the Lincoln Center in New York to watch 10 TED-style talks on one topic—hospitality. "  Will Guidara kicked off the 2024 Welcome Conference. Who spoke at the Welcome Conference in 2024?

2024 52

2024 Employee Relations Guest Recovery Hospitality 52

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. “We put the safety of our employees first.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Coaching 367

Aaron Allen & Associates

JUNE 13, 2024

*Originally Published in the Aaron Allen & Associates Newsletter on 06/03/2024 The 50 fastest-growing emerging restaurant chains expanded their sales by a median of 35% year-over-year (in 2022). Operational Inefficiencies : Potential gaps in operational practices that could be streamlined for better efficiency and cost management.

Fast Casual 52

Fast Casual Point of Sale Guest Recovery Casual 52