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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Consistent with the previous report, consumers still expect a wait time of under six minutes at the drive-thru, curbside and in-store, down from 10 minutes in August 2020. Franchise Operations Index. 31, 2020 to help franchisors understand the impact of COVID-19 on franchise operations teams. Two in five (39.9

2021 184
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The Future of Operational Excellence: A Radical Reimagining of Continuous Improvement and Feedback

Modern Restaurant Management

Brands of all sizes must conduct regular safety and quality audits to ensure all locations are consistently compliant. In these traditionally in-person audits, inspectors often find issues that need to be corrected, and would tell the brand location’s operator what was wrong. The operator would then go correct the problems.

Audits 88
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Face Pay Network, Restaurant of the Future and The Main Course

Modern Restaurant Management

The purchase is expected to be completed in September 2020. With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. Additional, more comprehensive courses are slated for development in 2020 and early 2021.

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EZ PPP Forgiveness App and Yelp’s New COVID Help

Modern Restaurant Management

Both applications give borrowers the option of using the original eight-week covered period (if their loan was made before June 5, 2020) or an extended 24-week covered period. ” Features include: Ingredient Price Tracker — Monitor item price fluctuations to audit and avoid vendor discrepancies. Shake Shack Inc. Ecolab Inc.