MRM Research Roundup: End-of-May 2021 Edition
Modern Restaurant Management
JUNE 3, 2021
Consistent with the previous report, consumers still expect a wait time of under six minutes at the drive-thru, curbside and in-store, down from 10 minutes in August 2020. Franchise Operations Index. 31, 2020 to help franchisors understand the impact of COVID-19 on franchise operations teams. Two in five (39.9
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