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How to Meet The Needs of Today’s Coffee Shop Customer

Perfect Daily Grind

While COVID-19 will no doubt affect 2020’s sales figures, many countries are starting to ease their lockdown restrictions, which could see the industry experiencing growth in the second half of the year. If you’re serving tea, are you telling the customer how long to let it brew for? But quality isn’t enough to win you customers.

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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

The Index examines the digital ordering strategies best serving restaurants as they grow sales and engage with customers. In fact, quality impacts the entire dining experience, including how well equipment functions and ultimately supports the staff’s ability to efficiently serve its guests.” Find the full report here.

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Blue Hill at Stone Barns Tells a Beautiful Story. Former Employees Say It’s Too Good to Be True.

EATER

The carrot cutlet, a signature Dan Barber dish that represents the “Third Plate,” served at an event at in 2014. When Emma Meigneux was hired as an extern in 2016, she says, it was a dream come true. Amy Huo started in 2016 as an unpaid extern. The cost of that meal has steadily climbed over the years.

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