Perfect Daily Grind

JUNE 21, 2020

While COVID-19 will no doubt affect 2020’s sales figures, many countries are starting to ease their lockdown restrictions, which could see the industry experiencing growth in the second half of the year. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. The market isn’t the only thing that’s changed.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

EATER

FEBRUARY 1, 2022

Any sunlight that hits the front of the cramped building is choked out before making its way through a tiny window that looks out onto the street. The menu at HAGS will accommodate any number of substitutions and dietary restrictions. The stiff stools lining the wooden chef’s counter did not have backs to lean on.

Fine Dining 98

Fine Dining Front of House Dietary Restrictions Back of House 98

EATER

JULY 6, 2022

While staff did work with local, seasonal, unique ingredients, servers and cooks alike say they grew uncomfortable telling stories about some of the restaurant’s sourcing and preparation practices, including for a number of its signature dishes, which they considered misleading. This story contains a detailed account of a sexual assault.

Compost 130

Compost Front of House 2014 Back of House 130