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Decoding Digital Barriers in Restaurant Loyalty Initiatives

Modern Restaurant Management

Moreover, as the hospitality sector becomes increasingly competitive, tapping into the nuanced aspects of customer behavior becomes necessary. Simplifying Loyalty Programs Efficiency in integrating loyalty programs can distinguish between successful and failed initiatives.

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The Power of Consistency in Guest Satisfaction

Modern Restaurant Management

To maintain consistency across stores, brands should implement the following best practices: Robust Onboarding Training Program : Develop a comprehensive onboarding process that includes detailed training on brand standards, guidelines, voice, tone, and standard operating procedures. How important is continual training?

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Delivery Dominance Starts with a Few Simple Questions

Modern Restaurant Management

Even restaurants traditionally associated with their unique dine-in experiences, such as Benihana and Fogo de Chão, now have branded delivery programs. As delivery becomes a larger part of the sales mix, brands should think about the factors that contribute to a successful delivery program. Putting it All Together.

Delivery 558
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MRM Research Roundup: Experimentation, Valentine’s Vibe Shift, and Wine Cork Market

Modern Restaurant Management

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221
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MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty. How Is Casual Dining Doing?

2020 493
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The Essentials of Local Restaurant Marketing: Attracting Customers and Building Loyalty

Goliath Consulting

These are the basics of local restaurant marketing to attract customers and cultivate loyalty. Invest in search engine optimization (SEO) to ensure your restaurant appears prominently in local online searches. Make Connections in the Community Restaurant Hospitality says that consumers want to form a deeper connection with brands.

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How to Attract More Guests to a Restaurant

The Restaurant Group

Optimize for Search Engines (SEO) Use relevant keywords and keep your content updated to climb the search engine ranks. Building a community around your brand fosters loyalty. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies.