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MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

Over the past year, state governments have been working with the restaurant industry to create a regulatory framework to fix the system by giving control over their own reservations back to restaurants.

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Your 7-Step Guide to Reopening Your Restaurant

7 Shifts

While your local government has likely provided businesses with a plan for reopen, you have to keep in mind that the reality of reopening will be a very different story. You may even need to bring on more FOH staff to act as your delivery drivers if you’re offering direct. Social distancing and protective equipment ??

BOH
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How to Handle Temporary Restaurant Closure during COVID-19

7 Shifts

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes. Do you have takeout packaging in stock?

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ESOPs and Sustainable Restaurant Culture

Modern Restaurant Management

The initial cost is almost $500,000 to get all of the pieces in place, and create the plan documents, and submit it to the government agency that oversees it. One hourly FOH employee, one hourly BOH employee, and one salaried manager. The process was incredibly complex, and very expensive.

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Restaurants Beat Labor Crisis with Daring New Wage Structure

Cheetah

But from the workers’ perspective, if returning to work means forfeiting those government subsidies for the sake of lower wages then there’s very little sense in doing so. And there’s also the cost-free or affordable health care via the ACA marketplace that many laid off workers are now entitled to.

BOH
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A Guide to Black Box Intelligence Data: How to See Current Trends Broken Down by Restaurant Category

Black Box Intelligence

Fine dining restaurants, which took a major hit due to government shutdowns, are finally making strides in improving sales. Workforce data: tracking trends for FOH and BOH staff. Front-of-house (FOH) workers are customer-facing, such as restaurant servers, bartenders and hosts. fewer FOH employees. fewer BOH and 2.8

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Topics to Cover in a Restaurant Employee Handbook

Lavu

There are several job functions in both the FOH and BOH and all need detailed appearance standards. With appearance standards, your FOH team is going to make a good first impression. Ask yourself this question and develop guidelines for the FOH team. The key to a lasting great impression lies in your customer service standards.

FOH