Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Order Views – This is how your BOH staff actually sees the information. Meal Coursing – A feature that ensures that all the orders on a guest ticket come out simultaneously.

Management 182

Management Management BOH Front of House 182

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Did you know that restaurant employees change jobs every 56 days ? The restaurant industry welcomes new staff at unprecedented rates. In other industries, the average employee tenure is 4.2

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Order Views – This is how your BOH staff actually sees the information. Meal Coursing – A feature that ensures that all the orders on a guest ticket come out simultaneously.

Management 88

Management Management BOH Front of House 88

Cheetah

SEPTEMBER 4, 2019

Front of the House Terms Front of the house (FoH) is literally the front of the restaurant, including the waiting area, the bar, and the dining area. Here are the 8 most commonly used terms in FoH: . When a waiter is slammed with orders or the kitchen is overwhelmed, they are in the weeds.

Front of House 106

Front of House FOH Back of House Customer Service 106

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. This permits your restaurant—both front and back of the house—to work at the fast pace of consumer spending. Changes to orders can be made in seconds.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Sling

MAY 9, 2021

2) Preferred Seating. Another easy and effective perk for your restaurant loyalty programs is preferred seating. Tiered loyalty programs are the perfect way to attract new members and encourage existing members to return while, at the same time, increasing order value and frequency. What Is Customer Loyalty? 1) Loyalty Points.

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

EATER

JUNE 26, 2020

And yet more business didn’t translate to more staff: The 200-seat restaurant still employed fewer than half the workers it had before the pandemic. And yet more business didn’t translate to more staff: The 200-seat restaurant still employed fewer than half the workers it had before the pandemic.

Front of House 107

Front of House Back of House Guest Recovery Loyalty Program 107

Apicbase

SEPTEMBER 16, 2022

Problems like knowing the what but not the why behind it; non-existent or limited back-of-house visibility; and essential information buried under a mountain of trivia. Why combining FoH and BoH data makes analytics more powerful Final thoughts. Here’s what we’ll cover: What is restaurant reporting? What is restaurant analytics?

POS 52

POS Operations Back of House FOH 52

Touch Bistro

AUGUST 4, 2021

If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. Chefs preparing food in the back of the house. Back of house (BOH): The back of the restaurant, where the kitchen, offices, and storage are located.

BOH 52

BOH Front of House Back of House Point of Sale 52

7 Shifts

FEBRUARY 7, 2024

Table of Contents Restaurant employee scheduling software Online and mobile ordering systems Point of sale (POS) terminals Restaurant task management Restaurant inventory management software Restaurant audience management Contactless payment options Social media management & metrics Kitchen display systems 1.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. To help you out, we’ve put together this comprehensive guide on restaurant metrics.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Lavu

MARCH 11, 2020

The restaurant industry has been evolving consistently over the years. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Some of the practices that used to be acceptable a few years ago are no longer the norm. . You may also be unsure where to start.

Management 78

Management Management Cash Management Mobile Ordering 78

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Purchasing & Ordering. Nestled under the umbrella of restaurant financing are the practices of purchasing and ordering. Table of Contents.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

EATER

MAY 20, 2020

The groups behind Safety First plan to release more front of house guidance soon. In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. There are also plans for versions in Spanish and Mandarin. Update: May 20, 2020, 11:07 a.m.:

Kitchen Safety 94

Kitchen Safety Food Safety Food Supply Healthcare 94

EATER

MAY 14, 2020

The groups behind Safety First plan to release more front of house guidance soon. In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. There are also plans for versions in Spanish and Mandarin.

Kitchen Safety 98

Kitchen Safety Food Safety Food Supply Healthcare 98