Modern Restaurant Management

OCTOBER 4, 2021

Consumers ranked local chains as their second most desired type of apps and loyalty programs. Must haves for local chain restaurant apps include easy ordering (66 percent), easy payment (61 percent), loyalty/rewards points (52 percent), and coupons and/or deals (52 percent). Loyalty programs yield repeat business.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. Read more in the latest Restaurant Guest SatisfactionSnapshot.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. These closures presented the surviving brands with the opportunity to acquire new guests. Mobile Apps. Advanced personalization.

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2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Appropriate spatial distancing practices through visual cues, physical alterations and adaptive technology. Available and emerging technology.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

MARCH 1, 2022

We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.” With feedback from more than 8,000 consumers, here are key insights to drive app adoption and increase consumer loyalty. percent compared to 2019.

Loyalty Program 183

Loyalty Program Mobile Ordering Download Food Order 183

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

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2021 Loyalty Program Coupons Fast Casual 196