Modern Restaurant Management

JANUARY 22, 2024

How can you adjust your B2C marketing strategy to align with their needs and provide an elevated culinary experience? You can craft a B2C marketing strategy that is interesting, relevant, and successful by following this checklist. Leverage consumer data to learn about preferences, dietary restrictions, and favorite foods.

Loyalty Program 157

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 157

Modern Restaurant Management

JULY 1, 2021

Operators can also use SMS messaging to seamlessly communicate with diners about wait times and health and safety measures, provide more details about the experience, and offer personalized perks to guests. At a basic level, guest experience platforms can leverage data to help operators facilitate better communication with their customers.

Dietary Restrictions 161

Dietary Restrictions Email Marketing Customer Experience Mobile Ordering 161

Modern Restaurant Management

JULY 6, 2023

marketers have witnessed business growth by using personalized messaging. While some customers might be interested, it won't resonate with those who only come in on weekends, making the message irrelevant, or annoying, to them, and therefore “devaluing” all communications from you. Surprisingly, 88 percent of U.S.

Seating 178

Seating Innovation Marketing Loyalty Program 178

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Omnichannel marketing is a common strategy in many industries, including retail, entertainment, and eCommerce. Many hospitality businesses already operate over a variety of channels.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Mad Mobile

FEBRUARY 5, 2024

And all requests, changes, and notes get communicated instantly without confusion. Customers today want to know that their dietary needs are cared for and that they won’t be tempted by stray carbs. Integrated marketing: Send easy email marketing campaigns. Don’t leave customers feeling uncertain. No wait, a salad.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

Modern Restaurant Management

JUNE 19, 2020

Bloom Intelligence acquired SuperFi, a WiFi marketing company that provides professional email marketing services with advanced segmentation and analytics. a WiFi marketing and analytics platform for digital agencies, in December 2019. Filters and dietary tags (vegan, vegetarian, gluten-free, kosher, etc.)

Food Safety 120

Food Safety Customer Experience Website Management Employee Relations 120

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Additionally, Joy Lai has been promoted to Chief Operating Officer from her previous position as Chief Marketing Officer.

Kitchen Safety 136

Kitchen Safety Online Ordering Food Safety Point of Sale 136