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The Missing Link: What Every Restaurant Owner Should Know About Culture

Xtra Chef

All of this depends on leadership that understands it’s their #1 priority to create and manage the precious commodity of culture. Investing in training that teaches managers how to manage the culture is essential. For more coaching and training tips, visit my website ! But how exactly do you do that?

Coaching 133
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Keeping Employees and Customers Safe Requires a Different Training Approach

Modern Restaurant Management

Consistently delivering safe dining experiences requires a total re-think of processes and service standards, then the skills and behaviours required of both managers and team members. Everywhere a potential customer is in contact with your brand- social media, the website, a phone call, the entrance. .

Training 218
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How Restaurants Can Remain Competitive in 2021

7 Shifts

The number one thing you need to fix is your website,” says Walchef. By starting with your website and making sure it’s optimized to be mobile-first ( as of October, nearly half of all web traffic in the US is from a mobile device ), you’re opening up a number of possibilities for guests to find you. Check in on your team.

2021 370
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MRM People & Places: Cassoulet War, Zagat Stories and AQUAlounge

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Hayes is responsible for leading the business development and customer relationship management of the entire McLane Foodservice portfolio of 33 leading restaurant brands.

Coaching 167
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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

While 40 percent download mobile apps to bypass a long line, 48 percent will delete a restaurant’s app if they still have to wait once they’ve arrived. Apps are being downloaded for convenience and discounts. 35 percent would download an app if it meant restaurants knew when they are on their way or have arrived.

2021 189
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Face Pay Network, Restaurant of the Future and The Main Course

Modern Restaurant Management

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

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EZ PPP Forgiveness App and Yelp’s New COVID Help

Modern Restaurant Management

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Document Management & Search — Easily store, search, and access invoices from anywhere. Shake Shack Inc.