The Restaurant Coach University

JANUARY 29, 2017

All the training, all the hard work, all the time fine-tuning your team and brand are paying off. You’re communicating, working together for a shared vision and mission. You offset the replacement of bad team members by always recruiting. You must actively recruit new team members. Your choice.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. So how do you stack your bench and coach your own team to maximum efficiency? PLAY 2: Onboard & Train Your Seasonal Staff. Without proper training and engagement opportunities, your seasonal staff can keep sales in the minor leagues.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. Sinek also talks about a concept called The Golden Circle and if you can learn the correct way to communicate it will change the course of your restaurant in a very positive way. I should recruit more talent. I must recruit more talent.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

7 Shifts

NOVEMBER 3, 2022

Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. Salt & Straw uses an internal communication platform called The Dot. Build trust with open communication. Restaurant communication apps can help you get there. Provide equal opportunities.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

JANUARY 23, 2023

Enlivening the culture starts with an effective plan, an inclusive idea able to be authentically communicated and practical in its expectation. We focus on team development and define it as our team cycle which includes things like recruitment and hiring, onboarding and training, as well as evaluation of compensation and benefits.

Coaching 198

Coaching Employee Relations Hospitality Social Media 198

Kounta

SEPTEMBER 2, 2019

We’ve been recruiting predominantly from the hospitality industry; people who have been operational managers, line managers and so on, who understand what it’s like to administer traditional POS systems, who understand how and why Kounta is doing things so differently and so much better. Now our customer satisfaction ratings are amazing.

Hospitality 40

Hospitality Point of Sale Coaching POS 40

Modern Restaurant Management

JANUARY 17, 2020

Through these initiatives, Taco Bell aims to enhance restaurant performance, employee satisfaction and support recruitment and retention. for six years before starting his own executive coaching and consulting business, Incisive Consulting, LLC, in 2018. Likewise, Marina’s most recent marketing and communications role with Yum!

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

JULY 27, 2020

Health services such as physicians, counseling and mental health services, and health coaches are also closing at lower rates – all critical resources during this time. Franchisors must be able to document policies and practices for sanitizing, social distancing, contactless service, use of protective gear and guest communications. "When

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

JUNE 8, 2020

The interactive Roadmap features links and helpful videos, providing customers with a step-by-step guide that includes a Reopening Checklist, information on staff training, guidance for leveraging social media, suggested marketing and promotions tactics, and an approach for To-Go and Delivery programming strategies. on September 29, 2020.

Guest Recovery 155

Guest Recovery Food Safety Employee Relations Mobile Ordering 155