The Restaurant Coach University

JANUARY 29, 2017

You’re communicating, working together for a shared vision and mission. Maybe sales have dropped off and then the turnovers start to rise. Problem When sales began to die, you became desperate and started adding items to get people to come back. A recipe for success. There is no shared vision or mission. Containable.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations. Must Love People.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Embrace the Suck

APRIL 18, 2022

Sales is a vanity metric. Many of my clients when they first start my coaching program do a big sales number. I’ve had restaurants making $3M in sales and yet only making 2% profit. So, let me give you an example of how a typical restaurant communicates: “We’re a local family taco restaurant.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

OCTOBER 21, 2019

“The fundamental shift away from animal product consumption towards more wholesome, plant-based options is our opportunity as a society to create a healthier world for future generations”, commented Ben Davis, Content & Communications Director, Plant Based World Conference & Expo. Plant Based World Comes to the UK in 2020.

Retail 90

Retail Consumer Goods Point of Sale Innovation 90

Kounta

SEPTEMBER 2, 2019

Whether it’s cleaning, designing menus or ringing up sales, hospitality lives and breathes process every second of the day. MYOB recently sat down with Randow-Stone to discuss what excites him about technology in the hospitality sector, and how Kounta is working to bring about positive change, particularly in the point-of-sale (POS) space.

Hospitality 40

Hospitality Point of Sale Coaching POS 40

Black Box Intelligence

MAY 26, 2021

It’s hard to prove the point that telling your story and investing in content creation with freelancers or agency partners is going to deliver the type of yield a leader expects to see. Mind you, I never tried to pitch a CMO on spending baller money, but as a percentage of sales it likely makes sense for social media at Ford.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52

Black Box Intelligence

MAY 26, 2021

It’s hard to prove the point that telling your story and investing in content creation with freelancers or agency partners is going to deliver the type of yield a leader expects to see. Mind you, I never tried to pitch a CMO on spending baller money, but as a percentage of sales it likely makes sense for social media at Ford.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52