Remove BOH Remove Leadership Remove POS
article thumbnail

Restaurant Staff Training 101

7 Shifts

Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. First, you must have a dedicated training plan for cashiers that covers using the POS system, handling payments, and managing customer queues to reduce wait times during peak hours.

Training 195
article thumbnail

9 Top Restaurant Technologies To Evolve Your Business

7 Shifts

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software. is possible with a great POS.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

[Guide] Restaurant Management Tips & Tactics: 2019 Field Guide

7 Shifts

You'll need to be tech-savvy with using POS hardware, scheduling tools , and other operational software. Invest in the right POS that gives you access to labor and sales reports and integrates with the right employee scheduling tool. Review labor and sales reports on your POS. Help employees achieve a work-life balance.

article thumbnail

How to Manage Restaurant Staff Without Sacrificing Your Sanity

7 Shifts

If you’re new to the restaurant, let the staff help you get familiarized with the POS, the opening and closing procedures, or the restocking routine. Leadership Leadership is more than making decisions and giving directives. Just remember to learn from those mistakes, and to listen to your staff. Let’s review what those are.

article thumbnail

Critical BOH Restaurant KPIs That Optimize Labor Costs and CoGs, Part 2

Restaurant365

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78
article thumbnail

Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

article thumbnail

Back of house restaurant job descriptions and duties

Clover - Restaurants

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.