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How to Create an Effective Restaurant Onboarding Process

7 Shifts

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Reviewing health and safety protocol. Day Three Role-specific training. Customer service training.

FOH 307
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Back of house restaurant job descriptions and duties

Clover - Restaurants

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff. Proven experience in a management or supervisory role.

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Restaurant Recruiting During and After COVID-19

7 Shifts

It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely? If job candidates think your safety measures are too strict, their values don’t match yours and they won’t be good long term fits for the team anyway.

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MRM EXCLUSIVE: Creating a Culture of Cleanliness 

Modern Restaurant Management

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. For food contact surfaces, you can instruct employees to use a disinfectant cleaner for added assurance, but they must rinse the surface afterwards and then apply a no-rinse sanitizer. Cleaning the Right Way.

FOH 179
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7 Kitchen Management Tips to Guarantee Back of House Serenity

7 Shifts

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Recommended Reading: How to Reduce Turnover Through Restaurant Staff Training What Makes a Good Work Environment?

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Preparing Your Commercial Kitchen for the Warm Weather Surge

Modern Restaurant Management

To uphold food safety mandates and warrant uninterrupted service, consider the following: Optimize Refrigeration Systems Ascertain that your cooling units are prepared to function under increased duress. The harmony between these two will dictate your kitchen's efficiency.

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5 Reasons You need Platform Restaurant Management Software (Sponsored)

Modern Restaurant Management

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.