7 Shifts

NOVEMBER 15, 2024

After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. In this article: What strategies do you use to motivate and engage your restaurant employees? Hiring the right people can make or break your business.

Leadership 195

Leadership Management Management Operations 195

7 Shifts

SEPTEMBER 28, 2020

People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill. However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye.

FOH 195

FOH Management Management Cash Management 195

EATER

JUNE 26, 2020

The restaurant’s general manager, who asked that both her name and that of the restaurant remain anonymous because of the sensitivity surrounding hiring practices, says she’s able to offer these still-unemployed workers little more than daily check-ins and free food. I found a lot of loyalty in the team we were able to build here,” she says.

Front of House 325

Front of House Back of House Guest Recovery Loyalty Program 325

7 Shifts

MARCH 27, 2020

Do you have accounts on online ordering sites like GrubHub and Uber Eats? Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Apicbase

MARCH 28, 2024

These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. Food safety. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Sling

MAY 9, 2023

In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. 4) Minimize food waste Minimizing waste is essential because food costs are one of the largest expenses that most restaurants have to contend with.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Apicbase

APRIL 20, 2022

Every pitfall mentioned in this article includes a solution (which reminds me, you should also look into best practices for F&B franchising). Guests expect your food to taste the same, no matter which location they visit or order from. You shouldn’t just focus on the food. The solution.

Franchising 52

Franchising Franchise Cash Management Kitchen Safety 52