7 Shifts

NOVEMBER 12, 2020

Eventually, the mentors should take a back seat and let the trainees interact with customers. A server’s manual could contain a detailed description of each menu item, allergen guidelines, and a customer service guide. Next, new hires should shadow their mentors on the floor to witness customer service in action.

FOH

The Rail

JANUARY 15, 2024

Reinforce good hand hygiene with your staff members,” said Larry Lynch, the National Restaurant Association’s senior vice president of Certifications & Operations. However, when aiming to improve and uphold sanitation standards, adding new questions to the survey regarding the cleanliness of seating areas, bathrooms, etc.

Kitchen Safety

Clover - Restaurants

MAY 3, 2024

It’s important to properly communicate potential allergens in your menu to diners, and to train servers on what allergens are so they can communicate those to the guests they serve. Some restaurants incentivize workers to achieve higher levels of food safety knowledge through certification.

Kitchen Safety

Modern Restaurant Management

JANUARY 16, 2020

Protein Swap : Pea, mung beans, hempseed, beets, chickpeas and avocado are some of the top swaps to add protein, gaining popularity and helping to avoid items that are more commonly an allergen like cashews and soy. Caterers are going after green certifications and highlighting sustainable practices and products on their websites.

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