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MRM Research Roundup: Mid-June 2020 Edition

Modern Restaurant Management

Rewards Network , together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed over 1,300 loyalty members to better understand how consumers feel about dining at restaurants in the wake of the COVID-19 pandemic. Dining When Safe.

2020 184
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MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

Other leisure-related categories affected the most included travel, cruises, lodging and airlines. Failure to maintain confidentiality or wrongfully using health information to make hiring or firing decisions can lead to invasion of privacy and discrimination claims. ” Reopening Impact on Delivery. Challenges of Payment Options.

2020 197
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Restaurant Industry Performance Pulse

Black Box Intelligence

Not only is turnover rising for all employees, the percentage of new hires that leave the company within the first 90 days of employment is also increasing. Guests are Missing Restaurant Deals and Coupons by Full-Service Restaurants. Coupon usage is another type of discount being mentioned less often.