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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

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The Best Restaurant Technology Of 2025

ChowNow

Knowing which tools your business needs can feel daunting, so weve organized the best restaurant technology tools of 2025 into eight key categories that cover every aspect of running a restaurant. If customer retention is a priority consider a digital loyalty program or automated marketing tools. Consider your budget.

2025 195
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5 Essential Restaurant Customer Retention Strategies Every Operator Needs In 2025

ChowNow

Wealth Distribution: 80% of wealth is often held by 20% of the population. The 5 Must-Have Restaurant Customer Retention Strategies for 2025 These are the absolute must-have retention strategies every restaurant operator should use if they want to grow their customer base this year.

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How to Open a Deli in 2025: A Complete Step-by-Step Guide for Success

Lavu

Thinking about launching your own deli in 2025? As you meet with different food distribution companies, consider what products you want to carry and how you will track them. It will give you even more tips to help you go through the process of opening your new business venture. Youre not alone.

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28 Strategies to Cut Costs in the Restaurant Business

Lavu

Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. However, this cost cutting tip is crucial. Here are some examples of incentive programs that you can offer employees to help you cut spending: 1. It can help to reduce expenses, drive sales, and build customer loyalty.

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MRM Research Roundup: Diner Resiliency, Automation Technology, and Egg Prices

Modern Restaurant Management

In fact, the number of consumers who dine out weekly or more often was actually up slightly from 39 percent to 42 percent, according to TouchBistro's 2025 American Diner Trends Report , surveying 1,500 diners across the country. Tipping Culture With rising cost of goods, it is no surprise that average check sizes are up again.

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Everything You Need to Know About Ghost Kitchens (aka. Cloud Kitchens)

The Food Corridor

We have only seen the tip of the iceberg of innovation in this space. It’s challenging to build loyalty without a recognized brand so virtual restaurants must do everything they can to build a digital brand. Also, having multiple tenants producing under one roof increases complexity of who is licensed to produce and distribute food.