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MRM Research Roundup: Mid-November 2020 Edition

Modern Restaurant Management

More than 27 percent of Americans have not used cash to pay for food, beverages, merchandise, or services since Covid-19, and 77 percent will prefer contactless payments even after the pandemic ends. In fact, 44 percent Americans said convenience was the most important factor for ordering and paying for food and merchandise with their phone.

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Safe Distancing Tech and a Farewell to Foam

Modern Restaurant Management

The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When Dunkin’ is also on track to fully transition to new, recyclable hot coffee cup lids in all of its U.S. In Dunkin’ U.S. franchisees for use in their restaurants.