Remove 2024 Remove BOH Remove Customer Service Remove Point of Sale
article thumbnail

5 ways to improve your quick-service restaurant’s speed of service in 2024

Rocket Fuel

Speed of service (SoS) may be one of the most important metrics your QSR restaurants track—Its influence on other facets of your business is undeniable. Speed of Service impacts your customer satisfaction rate (or VOC, Voice of Consumer scores), is impacted by your labor retention rate and can deter guests from returning.

2024 52
article thumbnail

93 Restaurant Industry Statistics Every Food Service Operator Needs to Know in 2024

Apicbase

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in.

2024 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Restaurant Automation: The Key to Back of House Efficiency 

Apicbase

But automation in food service is much more than that. The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. And over half of respondents said they plan to spend more on technology and automation tools in 2024.

article thumbnail

85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023

Apicbase

This 85+ item list of food service statistics results from meticulous combing through dozens of industry reports. Data-driven operators get 26 times more customers; are 6 times more likely to keep those customers; and are 19 times more likely to be profitable. The F&B industry grew in 2022… and it will keep growing in 2023.

2023 52
article thumbnail

How to Choose the Best Kitchen Management Software for Your Multi-Unit Restaurant Business

Apicbase

That means you are collaborating with multiple stakeholders who each have their own data points to focus on. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on. But with so many kitchen management systems vying for your attention, you need to narrow down the options.

article thumbnail

The 20/20 on 2020: Restaurant Experts Weigh In

Modern Restaurant Management

Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. In FAT Brands restaurants in particular, our franchisees who have ghost kitchens see an additional 10-20 percent in sales each week. The increased kitchen space, brand awareness and sales are a no-brainer for brands looking to scale.

2020 138