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How to Manage Your Takeout & Delivery Program to Improve Restaurant Customer Experience

ChowNow

Restaurant customer experience can be a make-or-break factor for your business. When customers have a positive experience, 41% will recommend your restaurant to friends and family, and 60% will come back to dine again. Why does your restaurant’s online customer experience matter? Ask yourself these questions.

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MRM Research Roundup: Halloween-2019 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Optimizing wait time is critical, the study found. National Menu Trends.

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