Guest Recovery Loyalty Program Tourism Website Management 
Modern Restaurant Management
JUNE 3, 2021
Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. These closures presented the surviving brands with the opportunity to acquire new guests. Advanced personalization. Text ordering.
Modern Restaurant Management
AUGUST 5, 2020
TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. The TableUp team will join the TouchBistro family and continue working from Boston.
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Modern Restaurant Management
DECEMBER 4, 2020
“They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. ” The Long Road to Recovery. from February 1 to April 30, 2020, during the early part of the pandemic. .
Modern Restaurant Management
SEPTEMBER 30, 2020
The importance of making guests feel comfortable. Only 13 percent of respondents said that ordering from their favorite delivery app was important, but 38 percent said that the ability to easily order from the restaurant website mattered to them. Incentivize guests to choose your restaurant. Small Business Recovery.
Modern Restaurant Management
MAY 1, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.
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