7 Shifts

JANUARY 7, 2020

The people you hire to run your restaurant can make or break the business. Much like profit and loss, employee engagement is a metric that every restaurateur should be tracking regularly. Why Care About Employee Engagement? So what’s the big deal about employee engagement? First things first: what is it?

Employee Relations 349

Employee Relations FOH BOH Certification 349

Ken Burgin

FEBRUARY 13, 2024

If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up! What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. Why reinvent the wheel every time a new hire joins your team when you can formalize the process? What Is Restaurant Employee Onboarding? Get Your Employee Handbook Template. Let’s get started!

Hiring 52

Hiring Employee Relations FOH BOH 52

Lavu

MARCH 30, 2020

What’s fun for an owner or manager might be less so for an employee, and the last thing you should want is for resentment to grow among your staff. All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. Clarify Employee Individual Roles.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Modern Restaurant Management

FEBRUARY 4, 2020

This edition of MRM News Bites features Boston Market, Danu Partners, P.F. Chang’s, Wing Squad, Yumpingo, Restaurant Revolution Technologies, Waitbusters, Dairy Queen, Fish City Grill, The National Restaurant Association and the National Restaurant Association Educational Foundation and Keilhauer. New CEO at Boston Market. The plan is here.

Online Ordering 122

Online Ordering Hospitality Leadership Design 122

Cheetah

JUNE 14, 2021

In April alone, restaurants lost 681,000 workers to attrition, and while the hotel and restaurant segments are hiring in the hundreds of thousands, the turnover rate is still at an all time high. Few establishments are now considering raising wages, offering employee benefits or improving the working conditions. Table of Contents.

BOH 148

BOH Back of House Front of House Restaurant Law 148

The Restaurant Times

MAY 19, 2021

The operation manual for restaurant also provides guidelines to new restaurant employees and interns. They enable restaurants to maintain uniformity and consistency in terms of maintenance and service delivery, across all outlets. Restaurant operation manuals are the spine of restaurant businesses. when writing the manual.

Operations 52

Operations Employee Relations Kitchen Safety Front of House 52