article thumbnail

Building a New Customer Base for Your Restaurant

Modern Restaurant Management

Quality food and top tier service with the incentivization of loyalty programs and a good location should be enough to get a good share of local customers. Society Insurance has compiled three tips to help find new customers for your restaurant and bar. Your best restaurant and bar marketers are the customers themselves.

article thumbnail

For Restaurant Owners, Cybersecurity is a People Problem 

Modern Restaurant Management

We’re not alone — market research company Frost & Sullivan projects that online/mobile ordering will be a $200 billion dollar industry by 2025. Following suspicious email links and attachments, for example, falls precisely into that definition. Without it, just one breach could spell the end.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Capped at 15%, Food Delivery Apps Are Still Murder. Time to Let Them Go.

Cheetah

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. To encourage them, launch a frequent diner loyalty program. Consult your insurance provider to learn about the policy that’s right for you. Keep your tech up to date.

Delivery 109
article thumbnail

How to teach empathy to restaurant teams for better hospitality

Open for Business

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. You can teach empathy in your restaurant’s training program by focusing on these five key areas: Active listening. After all, hospitality is a two-way street.

article thumbnail

MRM Research Roundup: Mid-August 2021 Edition

Modern Restaurant Management

The shortage of workers is putting upward pressure on wages and other labor costs, as some operators are offering signing bonuses and extra benefits to be more competitive in a tight job market. QSR Marketing Forecast. percent, compared with 3.1 percent overall. ” Key components of the report include: 1) Road to recovery.

2021 178
article thumbnail

The Complete Guide to Restaurant Costs

Restaurant365

Recurring restaurant costs would include costs like lease or mortgage payments, employee salaries, food and beverage costs, utilities, insurance and permits. Fixed costs such as insurance, rent, and loan payments do not fluctuate month to month. Marketing costs are also variable and controllable. Marketing Costs.

article thumbnail

Increasing Your Restaurant Delivery Profits

Restaurant Engine

Find good insurance to keep your rates low. Institute a Rewards Program. A loyalty program is the best way to encourage repeat orders. You can use the email addresses you gain from online orders to market your rewards program to current delivery customers. Know what to charge for delivery.