Small Businesses Rejoice! Facebook Overhauls Reviews in Your Favor
Indoor Media
SEPTEMBER 6, 2018
If you’re a small business owner, chances are you’ve been traumatized by online customer reviews. Many consumer review websites offer no help when it comes to responding to complaints (seriously, making me pay to leave a comment is just bribery), while others even hide your well-earned reviews from the world. Experiences like these uphold the unspoken truth that review websites are designed solely for their own benefit rather than to help consumers or business owners.
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