Download Guest Recovery Hiring Leadership 
Modern Restaurant Management
JUNE 18, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.
Modern Restaurant Management
DECEMBER 12, 2019
“In addition to our growth and brand milestones so far this year, we have more in the pipeline in new and existing markets to increase the experience for both guests and franchisees. Nathan’s Famous, Inc, hired two industry veterans, Erik Mallon and Jim Hicks, to bolster its franchise sales and development teams.
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Black Box Intelligence
AUGUST 24, 2021
And part of the problem is that hiring and turnover were serious issues even before the pandemic. Short-staffing leads to dissatisfaction – of guests and employees. The impact of limited staffing is evident in guest sentiment data. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern.
Modern Restaurant Management
MAY 1, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.
Black Box Intelligence
AUGUST 9, 2021
The industry’s labor challenges will persist through the economic recovery and beyond. Once you know your turnover rate, you can then measure the cost, which often extends beyond the direct costs of hiring and training. Access to client-only quarterly State of the Industry webinars and thought leadership events.
Modern Restaurant Management
AUGUST 5, 2020
Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”
Modern Restaurant Management
AUGUST 28, 2020
As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. His involvement in the community was unrivaled, as he was a major donor and contributor, giving generously of this time, leadership and experience.
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