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In this article: What strategies do you use to motivate and engage your restaurant employees? How do you maintain smooth communication between FOH and BOH staff? How do you ensure compliance with food safety and hygiene regulations? Can you share a time when you successfully resolved a conflict between employees?
And yet more business didn’t translate to more staff: The 200-seat restaurant still employed fewer than half the workers it had before the pandemic. Down in Nashville, Mary Pillow Thompson, the founder of the local restaurant hiring platform Foh&boh, has seen a similar movement. There will be a lot of shifting around,” she says.
Additionally, the BOH handles food safety and restaurant administration. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. The roles of BOH and FOH staff are intertwined yet distinct. Food safety. Cost control. HACCP protocols.
But when it comes to implementing safety protocols, many feel like they’re in the dark : For weeks, the Trump administration delayed a CDC report that would have provided guidelines on how to do just that — because it was “overly prescriptive” — while the FDA has published guidance that mostly defers to the CDC. Tisch Illumination Fund.
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