Modern Restaurant Management

JANUARY 3, 2024

Leveraging transactional, behavioral, demographic, and offline data from their most valued guests, operators can effectively personalize every guest interaction based on their likes, dislikes, dietary restrictions, preferred payment methods, and more, to drive lifetime value.

2024 133

2024 Loyalty Program Customer Experience Customer Service 133

Restaurant365

FEBRUARY 18, 2022

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Casual dining – 28%. Fast casual – 26%. Going mobile with management. Allaying allergen fears. Fine dining – 28%. Quickservice – 29%.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Modern Restaurant Management

AUGUST 28, 2020

and joined the Marriott Corporation in 1965 to help launch its fast-food division, beginning with Hot Shoppes Jr., Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks. He began his life-long career in the hospitality business at the food service division of Stouffer in Newark, N.J.,

Allergens 146

Allergens Kitchen Safety Guest Recovery Customer Service 146