article thumbnail

20 Restaurant Skills You'll Quickly Learn on the Job (Updated)

7 Shifts

Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Table of Contents. Skills for Your Resume.

article thumbnail

How to Use Technology to Deliver on Customer Expectation

Restaurant365

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Here are a few examples of how expanding back of the house technology can help deliver on patrons’ increasing expectations: Delivering dining insights.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Meet the Villains Part One: The Busywork Beast

Hot Schedules

It keeps them from interacting with their teams, spending time in the front of house with guests, and getting their work done efficiently. With food allergies on the rise, and more than 15 million Americans affected, it’s critical for your restaurant to be able to deliver clear, accurate allergen information to guests.

article thumbnail

Restaurant cleanliness: Importance of cleaning & sanitation in food industry

Clover - Restaurants

In this guide, learn about properly cleaning the restaurant and items such as silverware, as well as how to help prevent cross contamination and other risks in the back of house. An estimated 3,000 people in the U.S. die each year due to foodborne illness. When people see dirt or grease at a restaurant, 82% say they lose their appetite.

article thumbnail

Improving HR Functionality

Hot Schedules

If they’re stuck in the back of house they can’t be out front, improving the guest experience. Improving HR Functionality. Learn how outsourcing your HR can increase employee engagement while decreasing liabilities and fees. How confident are you that you’re maintaining complete compliance with all labor laws?

article thumbnail

Culture as a Competitive Advantage

Hot Schedules

In fact, the Gallup Blog reported that companies that address employee engagement see customer satisfaction rates rise by 10%, while sales increase by an average of 20%. Meanwhile, Gallup confirms that back and front-of-house replacements cost around $2,000. Culture as a Competitive Advantage. Disengaged vs. Engaged Employees.

article thumbnail

How to Meet The Needs of Today’s Coffee Shop Customer

Perfect Daily Grind

Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. The market isn’t the only thing that’s changed. The world has too, and this will impact the behaviour and preferences of 2020’s coffee shop consumer. The Average Coffee Shop Consumer. Let’s take a look at what today’s coffee shop consumer cares about. “The

Café 137