Remove Airlines Remove Customer Experience Remove Front of House Remove Uniforms
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What Is A Central Production Kitchen, And Why Are Restaurant Brands Increasingly Adding Them To Their Operations?  

Apicbase

With these expansions, the importance of the back-of-house is growing exponentially. The thinking used to be 70% front of the house and 30% back of the house, but now some operators are saying it should be 30% max front of the house and 70% back of the house , hence the rise of centralised kitchens.

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Flour Trip

EATER

One woman’s journey into the heart of grain and how our flour is made Where were you during the great bread baking boom of 2020? Me, I was cleaning out a trash can full of dog food to make room for 50 pounds of flour. In went the white stuff, a flurry of particles clouding around me like a halo. But I also couldn’t explain what made it different.

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The Return of the American Rail Dining Car

EATER

In 2019, Peter Wilander, then Amtrak’s vice president of product development and customer experience, told the Washington Post that millennials “want more privacy, they don’t want to feel uncomfortable sitting next to people” they don’t know. I spent the night seated at a table in the lounge car waiting for 6:30 a.m.

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