Remove 2022 Remove Audits Remove Guest Recovery Remove Loyalty Program
article thumbnail

MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. Unscored audits increased by 29 percent in 2020, which had been a growing trend even in pre-pandemic times. Advanced personalization.

2021 186
article thumbnail

New & Notable: TEAM Schostak Celebrates 40, AI in Food Service and Beachy Tech

Modern Restaurant Management

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. These changes go into effect in October for the launch of the 2022 call for entry period.

Food 159