7 Shifts

NOVEMBER 12, 2020

Here’s an example of an onboarding overview: Day One Orientation: Learning about the restaurant’s culture and history, meeting coworkers, and receiving a uniform. It’s important to train all newcomers on your service standards to make sure they’re giving guests a uniform experience. Include role-playing as part of the training.

FOH 307

FOH BOH Food Safety Customer Service 307

Cheetah

JUNE 14, 2021

By May 2020, the industry shed 5.9 During 2020, white male restaurant servers made on average $5 more per hour than Black women. It’s only going to get harder to find subminimum wage workers who’d be willing to do 12-hour shifts in subpar conditions while denying them the possibility to share in the tips that FOH servers are making.

BOH 148

BOH Back of House Front of House Restaurant Law 148

EATER

MAY 20, 2020

In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. Update: May 20, 2020, 11:07 a.m.: The groups behind Safety First plan to release more front of house guidance soon.

Kitchen Safety 107

Kitchen Safety Food Safety Food Supply Healthcare 107