7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Here’s an example of an onboarding overview: Day One Orientation: Learning about the restaurant’s culture and history, meeting coworkers, and receiving a uniform. Day Three Role-specific training. Customer service training.

FOH 307

FOH BOH Food Safety Customer Service 307

Cheetah

JUNE 14, 2021

Small to medium sized restaurants that are already cutting it close are cross-training or finding creative ways to make do with whatever staff they have left. By May 2020, the industry shed 5.9 With buses and trains out of circulation due to COVID, workers were forced to commute even longer to get to the restaurants where they work.

BOH 148

BOH Back of House Front of House Restaurant Law 148

EATER

MAY 20, 2020

In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. Update: May 20, 2020, 11:07 a.m.: The groups behind Safety First plan to release more front of house guidance soon.

Kitchen Safety 101

Kitchen Safety Food Safety Food Supply Healthcare 101